User's manual


We have the solution to all your doubts


User's manual


We have the solution to all your doubts

VIDEO TUTORIAL

Learning how to set up the Eiffel diffuser

See configuration at Spanish >

See configuration in English>

BASIC INFORMATION

What is a cold air diffuser and how does it work?

A cold air diffuser is a device that disperses a scent into the air through the diffusion of cold air. This means that the diffuser actively filterscold air from your space and then diffuses the scents into the air as an ultra-dry mist.

Dispersing scent with cold air is the safest and cleanest way to fill a space with scent. The reason behind this is that cold air does not dilute scented oils, disperse other unnecessary substances into the air or leave residues.

Recommendations Olfativa

Our diffusers are programmed with the Mode, Set, Up and Down buttons.


We recommend placing it in medium intensities between 30% to 40%, from the beginning we can place it with an intensity of 30%, with working days that do not exceed 8 hours a day, this to optimize the performance of the fragrance.

Intensity table

ONLINE SUPPORT

We offer video call support for configuration schedules, questions or general maintenance.

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Frequently Asked Questions

Diffusers

Can I use essential oils in this diffuser?

You should use only Olfativa scents because other oils and blends may contain different oils that could cause your diffusers to malfunction or clog.

What type of service / maintenance is required?

It is recommended to diffuse alcohol every 3 months for about 10 min. Other than that, no service or maintenance is required. The only requirement is to change the fragrance canister once empty.

Scent Oils

How long will the aromas last?

When used in the recommended configuration the bottles last approximately 400 hrs. The exact time will depend on the intensity and type of aroma.

Are the scents safe for my furniture, equipment, art and pets?

Yes. Since our units use cold air diffusion technology, there is no residue and are therefore safe to use around furniture, equipment, artwork and pets.

I spilled scent, how do I clean it?

If aroma is spilled, wipe the area (including the unit) thoroughly with isopropyl alcohol. Remember that these are undiluted essential oils and therefore should be treated with care.

What are their aromas like? Are they essences?

Aromas or fragrances are a blend of therapeutic grade essential oils and perfume quality aromatic oils. They are designed to maintain all the therapeutic benefits of essential oils and provide maximum versatility and control of the scent environment. All of our scents are hypoallergenic, IFRA compliant and meet the highest industry safety standards.

Do you have more questions?

If you have any further questions, one of our executives will provide you with personalized advice.