Terms and conditions of use

You as a user of the site www.olfativahome.com (hereinafter the "Site") should carefully read these general terms and conditions that describe and regulate the use of the services offered (hereinafter the "Terms") by AKH SERVICIOS COMERCIALES SA DE CV (hereinafter "Olfativa Home") within the Site which owns and is responsible.
The access and/or use of the Site confers the condition of User, so from such access and/or use: (i) admits its conformity with these Terms, as well as with the Return Policy and the Privacy Notice (hereinafter the "Supplementary Policies") and (ii) recognizes its mandatory and binding nature.
Any person who does not accept these Terms and the Complementary Policies, prior to registering as a User, should refrain from using the Site and purchasing the products and/or services offered by Olfativa Home.
Please read these terms and conditions carefully before using the website, since by entering our site you confirm your understanding of them. If you do not accept these terms and conditions of use, you will not be able to use this site.
Through the website olfativahome.com, makes available a digital environment in which customers and users concur, in the same, products are offered with the possibility of purchase, the site can be operated without the need to create a registration or account. Optionally, people who want to benefit from our newsletters and other services may register and create an account, which is done by filling out the registration form and following the steps, the customer status implies acceptance of the terms and conditions of use. Upon completion of the registration form, the customer will create an access password, the customer will be solely responsible for maintaining the password provided and as well as other secure account identifiers, the account holder is fully responsible for all activities that occur under your password or account, moreover, you must notify us of any unauthorized use of your password or account, in no way, we will be liable, directly or indirectly, for any loss or damage of any kind incurred as a result of failure to comply with this condition.
In order to use the site you must be 18 years of age. If fraudulent and/or malicious and/or contrary to these Terms and Conditions and/or contrary to good faith use is verified or suspected, Olfativa Home shall have the unappealable right to terminate the relationship, terminate the accounts and even collaborate judicially for the prosecution of offenders. By accepting these terms and conditions we grant you a non-transferable and revocable license to use our site, under the terms and conditions described and accepted, for the purpose of purchasing items offered on our site.
Commercial use or the name of third parties is prohibited, except as expressly permitted by us in advance, any violation of these terms and conditions will result in immediate revocation of the license granted in this paragraph, without notice.
Certain services and related features that may be available on the www.olfativahome.com site may require registration or subscription, if you choose to register or subscribe to any of these services or related features, you agree to provide accurate and current information about yourself, to promptly update that information if there are any changes.

During the registration process, you may optionally agree to receive promotional emails from www.olfativahome.com, however, you may opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email. The foregoing in accordance with the Federal Consumer Protection Law, as well as the Agreement establishing the rules of operation and functioning of the Public Registry of Consumers.

Any communication you send to the website www.olfativahome.com, including but not limited to, questions, reviews, comments, suggestions will become our sole and exclusive property and will not be returned, except by court order, also when you send comments or reviews to the site, you also grant us the right to use the name you send, in the context of such review, comment, or any other content, finally, it is worth mentioning that you should not use a false email address, ie, take an identity that does not belong to you.

Also will be our property and will not be returned except by court order, the data that customers send to the website mentioned, to register various accounts in order to be benefited with promotions for new customers, such accounts will be canceled and terminated immediately, any benefit or promotion that has been attempted to redeem will be canceled and the customer who has tried to obtain the benefit, you may revoke the license granted at the time of subscription, proceeding to cancel any order of products you had made, without any liability on our part.

In the rare case that there is any detail with your order in www.olfativahome.com you must contact us and the customer will be informed of the reason why it was not possible to process an order, restoring any amount charged to the customer, making it clear that in this process may be requested additional information to complete the refund process.
It also refers that all products offered on the site www.olfativahome.com, are subject to availability and are offered to our customers while stocks last, so it may be the case that the same product can be purchased by several customers at once and at the end of the sales process it turns out that the product is no longer available, even if it continues to appear on the website www.olfativahome.com, in such case the customer will be informed of such situation proceeding to the refund of any amount paid for the product purchased if applicable or will be notified of the impossibility of processing the purchase order.

If derived from some of the assumptions contemplated in this section, or other circumstances, we had to refund the customer any amount of money, this refund prior customer consent may also be made through an electronic coupon for the total amount to be refunded, with which the customer may purchase products without restriction of category or minimum purchase, this coupon will be valid for 6 months, if during this period the customer did not make use of it will be canceled.
The refund of a purchase order will be made by the payment method used to make the purchase and that can choose a refund through a coupon, the refund does not apply to cash payments through Oxxo. Some products offered on the website www.olfativahome.com, may be subject in addition to these terms and conditions, to special conditions of sale, which may be consulted by the customer along with the product description, it is necessary that every customer check the particular conditions of sale of these products, before making your purchase, in order to make sure of the terms, conditions and restrictions that may apply in your case may apply in particular.
The customer, before purchasing the product, must accept the particular conditions of sale, being the case that the present general terms and conditions may be added, limited or modified according to the corresponding particular conditions of sale of the product in question, in case of conflict or contradiction in the present terms and conditions and the particular conditions of sale, the latter will prevail over the former, consequently the customer must read carefully in addition to the present terms and conditions, the particular conditions of sale, which will be understood accepted at the time the customer proceeds with the purchase of the product.
All sales offers, communications, requests for information among others, are made through the site www.olfativahome.com and official sites such as LinkedIn, Facebook and Instagram, my client will not be responsible for communications that are sent outside this site, also will not be responsible for cash deposits, transfers or credit card payments made by customers to accounts other than those authorized in the purchase of products, referring that deposit requests are never made to accounts of individuals.

Olfativa Home reserves the right to modify at any time these Supplemental Terms and Policies by posting the corresponding modification on the Site at least 30 (thirty) calendar days prior to the effective date of the modification.

The address of Olfativa Home is Calle ahuehuete, SMZ 311 MZ 13 Lote 10, Casa 9 Finca Marrueco 77560, Cancun, Quintana Roo, Mexico.
If you have any questions about these Terms, as well as the Supplementary Policies that govern the Site, you can contact Olfativa Home via email at info@olfativa.com
For all matters relating to the interpretation and enforcement of these Terms, Olfativa Home and the User expressly submit to the laws and competent courts of Cancun Quintana Roo Mexico, waiving for any other jurisdiction that by reason of their present or future domiciles or for any other reason may correspond to them.

The data provided by the client are protected according to our privacy notice, published in www.olfativahome.com.