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User's manual


We have the solution to all your doubts


User's manual


We have the solution to all your doubts

BASIC INFORMATION

What is a cold air diffuser and how does it work?

A cold air diffuser is a device that disperses scents into the environment by diffusing air at low temperature, actively filtering the air before releasing an ultra-dry, fragrance-laden mist.


This safe and clean method preserves the integrity of the scented oils, avoiding dilutions, without adding unnecessary substances to the air or leaving residues.

Recommendations Olfativa

Our diffusers are programmed with the Mode, Set, Up and Down buttons.


We recommend placing it in medium intensities between 30% to 40%.


To start with, we recommend placing the diffuser with an intensity of 30%, with working days that do not exceed 8 hours a day, in order to optimize the fragrance performance.

Intensity table

ONLINE SUPPORT

We offer video call support for schedule configuration, questions or general maintenance.

Request assistance >

Frequently Asked Questions

Diffusers

Can I use essential oils in this diffuser?

If scent is spilled, thoroughly clean the area (including the diffuser) with isopropyl alcohol. Remember that these are undiluted essential oils and therefore should be treated with care.

How can I delete an event from my diffuser?

To remove an event from your diffuser, follow these steps:

Set both the start and end times of the event to 00:00 hours. When doing this, make sure that both ends of the event coincide at the same time. This setting will effectively remove the event from your broadcaster, allowing you to easily and efficiently manage your schedule.

What type of service / maintenance is required?

Olfativa suggests preventive maintenance every 3 months with household alcohol to avoid valve blockages.


Scent Oils

I spilled scent, how do I clean it?

If scent is spilled, thoroughly clean the area (including the diffuser) with isopropyl alcohol. Remember that these are undiluted essential oils and therefore should be treated with care.

These scents smell great; can I use them on my skin?

Since our scents contain pure essential oils and plant essences, do not apply these scents to the skin as they are in pure, undiluted form. If you get oil on your hands, wash the area with soap and water.

How to buy scents?

You can buy both scents and diffusers www.olfativahome.com or if you require an Odotipo design, please fill out this form and we will contact you.

Do you have more questions?

If you have any further questions, one of our executives will provide you with personalized advice.